Privacy Policy

1. Introduction

patentreply.ai ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered patent prosecution strategy service.

2. Information We Collect

We collect information you provide directly to us, including:

• Account information (name, email address, professional credentials)
• Patent application numbers and related USPTO data
• Office action documents you upload or reference
• Usage data and interaction with our AI-generated strategies
• Communications you send to us

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Generate AI-powered office action response strategies
• Process transactions and send related information
• Send technical notices, updates, and administrative messages
• Respond to your comments, questions, and support requests
• Monitor and analyze trends, usage, and activities

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All data is encrypted in transit and at rest. We maintain strict access controls and regularly audit our security practices.

5. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy. When you delete your account, we will delete or anonymize your personal information within 30 days, unless retention is required by law.

6. Third-Party Services

We may share information with third-party service providers who perform services on our behalf, including cloud hosting, analytics, and payment processing. These providers are contractually obligated to protect your information and use it only for the purposes we specify.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access to your personal information
• Correction of inaccurate or incomplete data
• Deletion of your personal information
• Data portability
• Objection to certain processing activities

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at [email protected].